Scheduling, Planning and Analytics Services

All the help you need to use PlanetTogether software successfully. Whether you’re a long time PlanetTogether client or just getting started, we’ve got you covered.

LAUNCH
SERVICES
Everything you need to get started quickly and finish successfully
SUPPORT
PLANS
Responsive, friendly, experienced help that's there when you need it
CONTINUOUS
IMPROVEMENT
Specialized services to help you adapt, learn, and grow over time
PLANETTOGETHER
ACADEMY
Practical, hands-on education.
Online and at PlanetTogether in San Diego

LAUNCH SERVICES

Helpful guidance to get you started comes with the software.

Chance of going over your budget = zero

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ESSENTIALS
PRO
ENTERPRISE
Get started fast with services delivered flexibly by Web conferencing
Essentials Services plus on-site help to elevate your system's automation and your productivity
Pro Services plus support to achieve standardized performance across locations
DESIGN
Define your: Current State, Future State, Requirements, Integration Schema and System Test Plan
Three full days of on-site needs analysis and design
Architect cross-plant planning, scheduling, and optimization
TRAINING
Introductory training for your team
Three days of tailored classroom training at your site or at PlanetTogether in San Diego
Create cross-site best practices Process Flows
GO-LIVE
Conference room pilot and go-live support sessions to answer questions as your system is put into use (one week each, for 2 hours daily)
Three day Conference Room Pilot (CRP) at your site
Three days of go-live support at your site
 

Want to learn more about Launching PlanetTogether?

OUR LAUNCH PROCESS

ANNUAL SUPPORT PLANS

Dedicated to Supporting You

At PlanetTogether we take a different approach to support. You’ll have the same experienced Solution Engineer dedicated to you -- before you buy, during Launch, and for ongoing support -- so you can count on quick, informed solutions to your challenges. You also get way more than "traditional support" -- your plan helps keep your integration running smoothly and promotes your continuous improvement.

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ESSENTIAL
PRO
ENTERPRISE
PRICING
20% of initial purchase price per year
20% of initial purchase price per year
20% of initial purchase price per year
TRAINING & EDUCATION
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Training videos and Webinars (live training can also be purchased)
Training videos and Webinars plus one day of live training (on-site or remote)
Training videos and Webinars plus two days of live training (on-site or remote)
Ensure that your greatest asssets, your people, are growing and learning as your business grows. Take advantge of the opportunity to attend ongoing seminars and webinars on planning, scheduling, analytics and related topics such as lean manufacturing and production control. As new employees come on board, be ready to ramp-up their skills quickly and provide refresher training to your veterans to take advantage of ongoing software enhancements.
CONSULTING
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Quarterly on-line one hour sessions
Monthly on-line one hour sessions
Twice monthly on-line one hour sessions
There's nothing like one-on-one attention from your experienced Solution Engineer to make sure your team is comfortable with their system and getting the best possible results. We'll be right there to work with you every step of the way.
ANALYTICS
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Bi-annual Analytics review (remote)
Quarterly Analytics review (remote)
Monthly Analytics review (remote)
Schedule time to step back, appreciate the improvements you're making and then set clear priorities for continuous improvement. Our veteran operations coaches know how to work with your operations team to assess the greatest opportunities for improvement and team up with you to make it happen.
INTEGRATION SERVICES
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4 hours of integration support
12 hours of integration support
24 hours of integration support
Tailor your system to your exact needs for more automation over time. While most of our clients don't need customization to be successful, over time it can open the door to building in greater knowlege in your system for even higher productivity.

Included For All Plans

  • ACCESS TO ALL SOFTWARE RELEASES (QUARTERLY RELEASE CYCLE)
  • INSTALLATION OF SOFTWARE ON YOUR SERVER AND CREATION OF NEW TEST INSTANCES FOR UPGRADES
  • ACCESS TO ANALYTICS (One User License is included and additional licenses can be purchased)
  • ANY CUSTOM ADD-INS YOU USE ARE UPGRADED TO THE NEWEST SOFTWARE RELEASE
  • SUPPORT FOR ANY SOFTWARE BUGS
  • LEARNING CENTER, KNOWLEDGE BASE & WEB HELP ACCESS
  • ATTENDANCE OF ANY EDUCATIONAL WEBINARS
  • FOR SUBSCRIPTIONS, SUPPORT PLANS ARE INCLUDED
  • FOR PERPETUAL LICENSES, SUPPORT IS INCLUDED FOR YEAR ONE AND RECOMMENDED FOR ADDITIONAL YEARS AT 20% OF PURCHASE PRICE
  • PROFESSIONAL SERVICES AND CUSTOM DEVELOPMENT SERVICES ARE AVAILABLE FOR HIRE ONLY TO CLIENTS WITH ACTIVE SUPPORT PLANS
  • ANY LAPSES IN SUPPORT PLANS MUST BE PAID AT THE TIME OF RE-ESTABLISHMENT OF A PLAN, AT THE THEN-CURRENT PRICES
  • TRAVEL COSTS ARE NOT INCLUDED AND WILL BE INVOICED AS NEEDED
  • UNUSED SUPPORT SERVICES DO NOT CARRY OVER TO FUTURE YEARS
  • RENEWAL FEES ARE SUBJECT TO ANNUAL COST ADJUSTMENTS AS SPECIFIED IN THE SUPPORT AGREEMENT
  • STANDARD LICENSE AND SERVICES AGREEMENT
See Our Pricing

CONTINUOUS IMPROVEMENT SERVICES

As your business and people change you can take advantage of the services below to refine and elevate your skills, knowledge, and system for greater success.

"We felt PlanetTogether took an efficient approach to all aspects of the project, allowing us to keep expenses down and gain maximum value for our investment."

- GARY BISHOP, Sumitomo Director of Manufacturing Operations

PlanetTogether Classroom Training & Analytics

Work side-by-side with the PlanetTogether experts at our headquarters in San Diego or at your facility. In just 3 days, you’ll learn the planning & scheduling fundamentals and master your PlanetTogether tools as they apply to your needs.

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PlanetTogether On-Demand Training

Work online with a PlanetTogether trainer in a series of three 90 minutes Web-based sessions to get on the fast track to learning the PlanetTogether fundamentals.

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PlanetTogether Analytics Workshop

Spend two days with a PlanetTogether analytics specialist to audit your current business metrics, determine which are influenced by improved planning & scheduling, and create dashboards and KPI for easier visibility and tracking.

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PlanetTogether Tune-up

Set yourself up for more effective daily work by bringing in a PlanetTogether Solution Engineer for two days to review your use of PlanetTogether. Gain insights into features and ways to make your job easier and more productive.

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Schedule Adherence Initiative

Work closely with a PlanetTogether Analytics engineer for a 30 day period to do root cause analysis on schedule deviations to identify and overcome impediments to executing schedules on plan.

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Lean Manufacturing Scheduling Workshop

Join other Lean specialists to explore the ways in which you can systematize Lean using planning and scheduling as a catalyst.

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PlanetTogether Expert-for-a-Day

Apply a PlanetTogether consultant, trainer, report writer, analytics engineer, integrator or programmer for a full day to any undertaking you need help with.

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PlanetTogether Guided Upgrade

Ensure that your software upgrade goes smoothly with the help of a PlanetTogether Solution Engineer. Validate the new version in a parallel Instance and learn what's new since your last upgrade to take advantage of the new features available to you. Includes a half-day of custom tailored Web based guidance.

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Looking for something else?

TALK TO US

PLANETTOGETHER ACADEMY

Join other PlanetTogether clients for engaging, hands-on, practical education conducted at PlanetTogether Headquarters in sunny San Diego. You'll raise your competency in a broad range of skills in planning, scheduling and analytics. Plus you'll have fun doing it as you compete with other attendees using the PlanetTogether ProductionTycoon simulation game.

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"Planet’s technical support team is phenomenal. If I have a question, it’s answered within seconds. Planet’s staff manages our relationship in a flexible, friendly and knowledgeable way."

 

ERIC HORNE

Planner
Ancestry.com

Clients & Associations

Johnson and Johnson
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"On the integration to MySAP: “We flipped the switch and it worked. It was a seamless transition. The team at PlanetTogether is exceptional.”

 

BRUCE HAYS

Director of Manufacturing
DuPuy Synthes, a Johnson & Johnson Company
 Standard Process
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"Our production plant is faster and more efficient, which keeps our facility in better spirits and running smooth. But most important, PlanetTogether enables us to provide a quality product to our customers in a timely manner."

 

GREG VAN LEIRSBURG

Production Scheduler
Standard Process Nutritional Supplements
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Sumitomo Electric
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"We found the PlanetTogether personnel very professional in all respects.  We felt they took an efficient approach to all aspects of the project, from the quote to implementation process, allowing us to keep expenses down and gain maximum value for our investment."

 

GARY BISHOP

Director of Manufacturing
Sumitomo Electric Lightwave
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